111vip Privacy Policy

1. About This Policy

111vip ("we", "us", or "the platform") is a trusted online gaming service provider in Bangladesh. This Privacy Policy ("Policy") describes in detail how we collect, process, use, store, and protect the personal information of you — our registered users or site visitors ("you" or "user").

By using the 111vip website (https://111vip.cam), creating an account, or using our services, you consent to this Policy. If you do not agree with any part of this Policy, please refrain from using the platform.

2. Information You Provide Directly

Information you provide directly when registering an account and using our services:

• Full name and date of birth (for age verification — only users aged 21 and above are approved for accounts)
• Email address and mobile number
• Password (stored in encrypted form — never stored in plain text under any circumstances)
• Payment account details — such as bKash, Nagad, Rocket, or bank account numbers (for processing transactions)
• Identity documents (copies of national ID or passport for the KYC verification process)
• Any additional information provided when contacting customer support

3. Automatically Collected Information

When you use the platform, certain information is recorded automatically:

• IP address and device type (mobile, desktop)
• Browser version and operating system
• Pages visited, click patterns, and session duration
• Login and logout date and time (Bangladesh Standard Time, BST UTC+6)
• Game play history, bets, and transaction logs
• Referral source (the link or source through which you arrived at the site)

4. Cookies and Similar Technologies

The 111vip website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience on the site.

• Essential Cookies: Required to maintain login sessions and security.
• Functional Cookies: Remember language preferences and personal settings.
• Analytics Cookies: Used to analyze site usage patterns and improve our services.

You can disable cookies through your browser settings; however, this may limit certain services.

5. Why We Use Your Information

111vip uses your information only for specific, legitimate purposes:

• Creating, managing, and verifying accounts
• Processing deposits, withdrawals, and transactions (bKash, Nagad, Rocket, and bank transfers)
• Managing bonuses, rewards, and promotional offers
• Preventing fraud, money laundering, and unauthorized access
• Meeting legal and regulatory obligations
• Providing customer support and resolving assistance requests
• Improving and maintaining the technical performance of the platform
• Monitoring and enforcing responsible gaming guidelines
• Where applicable, communicating with you about new services and offers with your permission

6. Marketing and Communications

Subject to your consent, 111vip may notify you by email about promotional offers, bonuses, and new services. You may opt out of marketing communications at any time by contacting us. Opting out of service-related essential communications (such as transaction confirmations or security alerts) is not possible.

7. When and with Whom Information Is Shared

111vip does not sell or rent your personal information. However, information may be shared with specific third parties in the following circumstances:

• Payment Processors: Information required to settle transactions with bKash, Nagad, Rocket, and banking partners.
• Technology Service Providers: Providers of server hosting, data analytics, and cybersecurity services — under strict confidentiality agreements.
• Legal Authorities: To relevant authorities when required by court order, legal obligation, or fraud investigation.
• Business Restructuring: In the event of a merger or acquisition, while maintaining the terms of this Policy.

8. Technical and Organizational Safeguards

111vip applies industry-standard security measures to prevent unauthorized access, alteration, disclosure, or destruction of your information:

• SSL Encryption: All data transmitted through the website is protected with 256-bit SSL encryption.
• Password Hashing: Passwords are never stored in plain text — industry-standard hashing algorithms are used.
• Access Controls: Staff have access only to the information necessary to carry out their responsibilities.
• Firewall and Intrusion Detection: Active monitoring to detect and prevent malicious activity.
• Security Audits: Regular internal and external security assessments are conducted.
• Staff Training: Regular training on best practices in data protection.

Even so, no transmission of information over the internet can be guaranteed to be completely secure. We take every precaution, but users are also encouraged to take care of their own account security.

9. Data Retention Period

111vip retains your information for as long as necessary to provide services, or as required to meet legal obligations. Even after an account is closed or deleted, certain information may be retained for a specified period for regulatory requirements, tax records, or legal claims.

10. Your Rights Regarding Your Information

As a user of our platform, you have the following rights:

• Right of Access: The right to request a copy of the information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances, provided it does not conflict with legal or regulatory obligations.
• Right to Object: The right to object to the use of your information for specific purposes.
• Right to Portability: The right to receive your information from us in a structured, machine-readable format.
• Withdrawal of Consent: The right to withdraw consent at any time for processing carried out on the basis of consent.

To exercise these rights, please contact us. We will aim to respond within a reasonable time (generally within 30 business days).

11. Protection of Minor Users

111vip strictly provides services only to those aged 21 and above. We do not knowingly collect information from minors. If we become aware that someone under the age of 21 has registered on our platform, that account will be immediately closed and the associated information will be deleted. If a parent or guardian believes their child has registered on the platform, please contact us.

12. Third-Party Links and Services

Our payment processing partners such as bKash, Nagad, and Rocket have their own privacy policies. When completing a transaction, you may be redirected to their platforms. 111vip is not responsible for their data collection and usage practices. We recommend that you review the privacy policy of the relevant service provider.

13. Steps in the Event of a Data Breach

In the event of a security breach that may affect your information, 111vip will notify affected users as quickly as possible. The notification will include information about the nature of the breach, potential risks, and the steps we have taken.

14. Changes to This Policy

111vip reserves the right to periodically review and update this Privacy Policy. For significant changes, we will display a clear notice on the platform or send a notification to your registered email. Continued use of the platform after changes will be understood as your acceptance of the revised policy.

15. Applicable Law

This Privacy Policy is governed by applicable laws and regulations. Any dispute relating to this Policy will first be addressed through an amicable resolution process. If resolution is not possible, the matter may be referred to the appropriate judicial authority.