Frequently Asked Questions
Answers to all your questions about 111vip
From opening an account to deposits, withdrawals, bonuses, and safe gaming — whatever question you have, you will find the answer right here.
111vip is committed to giving players in Bangladesh the best possible experience. Below we have organised our most frequently asked questions into five categories — Account and Registration, Deposits and Withdrawals, Games and Rules, Bonuses and Promotions, and Security and Responsible Gaming. If you cannot find the answer to your question here, our 24/7 live chat support team is always ready to help.
Account and Registration
You must be at least 21 years old to open an account at 111vip. We believe in responsible gaming, so age verification is an essential part of our registration process. If the age requirement is not met, the account cannot be approved.
During registration you will need to provide your full name, mobile number, password, and date of birth. Identity verification (NID or passport) may be required at a later stage if needed. Provide accurate information that belongs to you — one person may open only one account.
Click the "Forgot Password" option on the 111vip login page. Enter your registered mobile number and an OTP will be sent to you, which you can use to set a new password. If you have trouble, contact our 24/7 live chat support.
No. Only one 111vip account can be opened with a single mobile number. If multiple accounts are found, they will be closed and the associated balances may be forfeited. Get the best experience honestly with just one account.
Account verification is essential for secure transactions. The verification process is generally completed quickly. Once all documents are submitted correctly, our team will review and confirm them as soon as possible. After verification is complete, all features including withdrawals are fully unlocked.
Deposits and Withdrawals
111vip currently supports four deposit methods: bKash, Nagad, Rocket and bank transfer. The minimum deposit amount for all methods is ৳300. Depositing via mobile banking is the fastest and most convenient option.
Money deposited via bKash is usually added to your 111vip account within a few minutes. Deposits through Nagad and Rocket are completed at roughly the same speed. Bank transfers may take slightly longer.
The minimum withdrawal amount from 111vip is ৳800. Approved withdrawal requests are generally processed within 1 hour. Having correct account details and a completed verification makes the process even smoother.
111vip does not deduct any deposit or withdrawal fees on its end. However, bKash, Nagad, or Rocket may apply their own transaction charges, which are determined by the respective payment provider. Contact our support if you notice any unexpected deductions.
The option to cancel a withdrawal request while it is being processed is limited. If you wish to cancel immediately after submitting, contact our 24/7 live chat as quickly as possible. Once the process is complete, it cannot be reversed.
To withdraw to Nagad, log in to your 111vip account, select the withdrawal option, choose Nagad, and enter your registered Nagad number and the amount. The minimum is ৳800 and the number must match the details on file for your account.
Games and Rules
To bet on BPL (Bangladesh Premier League) matches, go to the 111vip cricket section. Select a match, choose your preferred market (such as match winner, total runs, or wickets), and set your stake. The bet is finalised only after confirming the betting slip. Review the odds carefully before placing a bet.
111vip offers slot games from multiple top providers including PG Soft, Pragmatic Play, and JILI. You can play popular titles like Fortune Tiger, Gates of Olympus, Sweet Bonanza, Fortune Gems, and Super Ace. New games are added regularly, so the selection keeps growing.
RTP (Return to Player) is a long-term mathematical rate that indicates what percentage of the total money wagered on a game is returned to players on average. For example, a 95% RTP means that for every ৳100 wagered, ৳95 is returned on average. This is not a guarantee but a long-term average.
Yes, 111vip is fully mobile-friendly. Open the site directly in a browser on your Android or iOS device — you can enjoy all games, betting, and payment features without downloading a separate app. The interface is optimised for small screens.
111vip uses only games from established and trusted software providers whose Random Number Generator (RNG) technology is independently audited. This ensures that the result of every spin and bet is completely random and fair play is guaranteed.
Bonuses and Promotions
111vip gives new members a 100% bonus on their first deposit, up to a maximum of ৳15,000. For example, if you deposit ৳1,000 you will receive a ৳1,000 bonus, giving you a total balance of ৳2,000. The wagering requirement for the bonus is 10 times — meaning you can withdraw once you have wagered 10 times the bonus amount.
A wagering requirement is the condition specifying how many times you must wager bonus money before you can withdraw it. At 111vip this is just 10 times. Example: if you receive a ৳1,000 bonus, wagering a total of ৳10,000 will fulfil the requirement. After the requirement is met, any winnings earned from the bonus can be fully withdrawn.
111vip's VIP programme has four tiers. Bronze: weekly cashback up to 0.2%; Silver: up to 0.5%; Gold: up to 0.8%; Platinum: up to 1.0%. You can move up to a higher tier through regular play and cashback is credited to your account automatically every week.
To receive the maximum bonus of ৳15,000, you need to deposit ৳15,000 or more on your first deposit. For example, if you deposit ৳32,000, a bonus of ৳15,000 will be added and your total balance will be ৳47,000. The bonus cap is ৳15,000 — that is the maximum amount.
Yes, 111vip regularly offers various promotions — such as reload bonuses, weekly cashback, tournament prizes, and special offers for occasions like the BPL season or Eid. Check the site regularly or ask in live chat for the latest promotions.
Security and Responsible Gaming
Yes, 111vip uses SSL encryption technology to keep all data secure. Your personal information and payment details are not shared with third parties. Visit our privacy policy page to learn about our full privacy practices.
Responsible gaming means playing for enjoyment within your means and never letting it become an addiction. 111vip offers deposit limit settings, self-exclusion, and the option to take a break. If you feel your play is getting out of control, seek help from our support team or visit the responsible gaming page.
To activate self-exclusion, contact our 24/7 live chat or email [email protected]. Your account will be temporarily suspended for a specific period or permanently, as you prefer. This feature can be used at any time without any questions asked.
111vip strictly enforces the 21+ age limit. Age is verified during registration and minors are not permitted to open an account. If you suspect that a minor is using the site, please notify us at [email protected].
If you notice unauthorised logins or unusual transactions on your 111vip account, change your password immediately and notify us via live chat or at [email protected]. Our security team will investigate the matter promptly and secure your account.
Still have questions? Contact support
Our Bengali-speaking support team is available 24 hours a day, 7 days a week. Chat with us directly via live chat or write to us by email.
Email: [email protected]